Mind in Croydon fully supports the Mind Quality management
system which was initiated in 2001. As part of ensuring a commitment
to quality in organisational standards we have policies, practices
and procedures on key areas of work and we implement a cycle and
culture of continuous improvement and learning.
Having policies and procedures which are open
to scrutiny and which are regularly reviewed is important for
Mind in Croydon's dealings with its partners, service users and
staff. For that reason we are delighted to be able to put the
policies on our Website. Policies are regularly updated, usually
every two to three years.
Mind in Croydon is committed to caring for its
staff and has set up an External Support and Advice Line (ESAL)
which is accessible to all staff via 'phone or e-mail to provide
confidential advice, support and information on any problem 365
days a year, 24/7. It is also available for employee's partners
and children up to 21 years of age. The telephone number for the
ESAL which is run by Focus, a leading provider in this area, is
available on staff notice boards, from Managers or from the Human
Resources Manager on 020 8668 2210.
Select a title to view or download the relevant document.
If you are not able to view documents in PDF format, select here
to download Adobe PDF Reader.
Please note that Mind in Croydon adheres
to the Criminal Record Bureau's Code of Practice and its Policy
Statement on the Recruitment of Ex-offenders, both of which can
be found on the CRB website.
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